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Zaida (pronounced “side-ah”) earned a degree in psychology from the University of Puerto Rico. In May 2011, she received a Master’s Degree in Positive Organization Development and Change from the Case Western Reserve University Weatherhead School of Management. She is an administrator for Targeted Selection®, Development Dimensions International’s leading behavior-based selection system. She holds the following certifications: Senior Professional in Human Resources (SHRM – SCP), Certified Change Practitioner (through Prosci, Inc.), Gallup-Certified Strengths Coach, Certified Professional Coach (College of Executive Coaching), and Certified Diversity Professional (The Institute for Diversity Certification).  She relocated to Indianapolis in 2000.


For nearly 20 years Zaida strategically led the human resources department of Goodwill of Central and Southern Indiana, beginning as a director and successfully rising through the ranks to Chief HR Officer.  She has worked in a variety of human resources management positions with Ethicon, LLC, a division of Johnson & Johnson, and Hanes Menswear, Inc., a division of Sara Lee Corporation, both in her native country of Puerto Rico.


She has developed and directed HR functions in domestic and offshore organizations for more than 3 decades. Her special proficiency is developing talent through coaching, mentoring, and training. She has been a board member of Indiana INTERNnet, a program managed by the Indiana Chamber of Commerce, Greater Indy Habitat for Humanity, and is currently at Big Brothers Big Sisters of Central Indiana.


People that know Zaida describe her as authentic, positive, trustworthy, loyal, and passionate.  Her Gallup Top 5 Strengths are Woo, Positivity, Communication, Learner, and Maximizer.  Zaida’s personal mission statement is to encourage and support others as they explore possibilities to reach their dreams and aspirations.  She considers herself a connector and gets a lot of satisfaction from networking with new people and learning about their passions and aspirations.    

Zaida’s areas of coaching expertise include: talent identification and development, leadership, career and personal development, young professionals, women and executive coaching. As a Gallup-Certified Strengths Coach she has worked with individuals and teams to identify their strengths, understand and appreciate them, and invest in them to accomplish goals.


In her spare time, Zaida enjoys volunteering, reading and traveling. She started her own HR Consulting company, Monell & Associates, in July of 2022 and also works for Inclusity®, a Diversity and Inclusion Training organization.

Coaching languages: English and Spanish.

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